Professional and ThoroughI asked Scott Hale Plumbing to come service my water heater and they were fast, thurough, and professional every step of the way. While checking the water heater, they helped us replace a water softener system to meet the needs of our home, including helping us purchase and install a new one. They also checked our furnace to prepare for winter and helped us choose a new furnace to replace our very outdated one. Every step of the way the were not pushy, yet kind and supportive, even giving us a generous discount for all of the service items! The service team was fabulous! I will certainly recommend Scott Hale at every opportunity!
HVAC serviceJust had Pete here to service my 2 furnaces. I did need a small part replaced in both. There was no high pressure sales. He took time to educate me on my furnace. He was quick and personable. I will be calling next time I need HVAC and referring him to friends and neighbors.
Customer Satisfaction GuaranteedAfter expressing some frustration about previous work they did for me, I was contacted by the owner. Scott Hale showed genuine interest in my concern and told me about his customer satisfaction guarantee. He resolved my issue and made good on his philosophy of making sure I was happy with their work. Scott Hale and his people are true to their word and they stand behind their customer satisfaction guarantee 100
New central air and furnace installed all in one day!Scott Hale Plumbing, Heating & Air absolutely did a fantastic job! In fact, we were without air when we called them and they really did everything they could to help us out. They responded to us right away and then they got everything completed in one day - and it works great! The technicians were polite and professional and really respected our home. They were tidy and cleaned up after themselves and that really stood out in my mind. Overall, I am very satisfied with their service and I highly recommend them. 5 star experience!!
10 on a scale of 1 to 10Have been highly satisfied with Scott Hale for their service and prices. Have used their Plumbing and HVAC servides for a few years and have never been disappointed with the work accompliished.
Polite, professional, experienced.Brandon came to install two new cartridges in my Moen facet handles. I had a slow drip. He succeeded in changing out the one that caused the drip. The other was so calcified, he was afraid of breaking a small plastic part he had no replacement for. It remains a little sticky but will probably last a couple more years or so. He was honest about it.
Very Polite and ProfessionalAfter forgetting I had set an appointment for a Furnace Tune Up the Scott Hale Plumbing Heating and AC technician Bryson called me and waited for me to return from an appointment. He completed his inspection, gave me some very valuable maintenance advice and asked if his company could service our AC in the Spring. I was very impressed with Bryson and am happy to have found a company I can continue to use year after year!
Great service!Jeremy did a very thorough inspection and found a dangerous problem with my old furnace. He took the time to carefully walk me through my options, and really went the extra mile to find something that would work for me. Can't recommend his service highly enough!
Tech was very pleasant and performed the serviceWell done--nice to have a contract
Very satisified with Scott Hale Plubming, Heating & Air. Technicians are very knowledgeable.I am very satisfied with the services that Scott Hale Plumbing, Heating & Air provides. I have found that their technicians are very knowledgeable and friendly. I purchased a gas furnace, gas water heater, and water filtration system through Scott Hale Plumbing, Heating & Air. I would recommend them to anyone looking for these services.
Happy with work performedService tech was on time, friendly and as always, the work was done to my satisfaction in a speedy manner. I will continue using Scott Hale as my preferred provider.
Friendly, Fast, and Quality WorkI had them come to fix a clog in my kitchen sink, which they did quickly. I mentioned that I was remodeling my basement, and looking for a plumber, and they took the time to educate me on what needed to be done to upgrade the plumbing and give me a quote. All workers were very friendly, and I appreciated the time they put into my quote.
Great service very knowledgeableNever a problem when I use Scott Hall plumbing. .
Great workI have been using Scott Hale Heating & Air for several years now in 2 houses. They have always done great work.
Prompt, clean, professionalI have dealt with Hale for a number of years, for heating, water and plumbing. Always great service. Very receptive. Responds fast to calls.
Awesome techs and great customer serviceScott Hale has the best people working for them!! I had a huge plumbing job at my house that needed to get done. Brady and Ryan came out and looked at everything and recommended what needed to be done. Greg rocky and pj came and worked hard on my house and fixed everything in a timely manner! The prices where better than their competitors and the services they provided have been amazing
Justin was awesomeCompetent and friendly - a very excellent combination.
I was so relieved to know that your technician was only interested in doing what was very best for us. He was efficient, polite, and honest. Also very informative.I was so relieved to know that your technician was only interested in helping us the best way that he could. He was honest, informative, polite and very efficient.
Excellent. Will continue to recommend!As always...service was excellent and I never felt that the techs were rushed...even when the service call extended well beyond the expected time frame. Colin Hale and Anthony are first rate--excellent communication, and kept a smile planted even when things became a bit challenging. All special service companies should take a page out of the Scott Hale customer service play-book...well done!
Scott Hale does it again!Scott Hale recently completed a complete bathroom remodel of our home. They completed it on time and on budget and the work was fantastic. They helped us pick out the tile, fixtures and made the experience very positive. We would strongly recommend them to anyone who wants a reliable, fair and easy company to do business with.